Effective Date: 12/07/2024
Last Updated: 12/07/2024
Breathe 360 Integrative Medicine Consultants (“we,” “us,” or “our”) is committed to protecting the privacy of our patients and visitors to our website. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and 2-way chat communication system.
By accessing our website or using our services, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
1. Personal Information: Name, email address, phone number, date of birth, medical history, and any other details provided during consultations or chat interactions.
2. Non-Personal Information:
Browser type, IP address, device information, and browsing behavior for website analytics.
3. Health Information: Any health-related details you voluntarily provide for consultations or via 2-way chat communication.
2. How We Use Your Information
We use your information to:
- Provide medical consultations and personalized healthcare services.
- Facilitate 2-way chat communication with your healthcare provider.
- Send appointment reminders, updates, and responses to inquiries.
- Improve our website’s functionality and user experience.
- Comply with legal and regulatory obligations, including HIPAA, where applicable.
3. How We Protect Your Information
We implement technical, administrative, and physical safeguards to ensure the confidentiality, integrity, and security of your personal and health information. These measures include:
- Encryption: Data transmitted through our 2-way chat system is encrypted to prevent unauthorized access.
- Access Controls: Only authorized personnel have access to your personal information.
- Secure Storage: All collected data is stored on secure servers compliant with applicable regulations.
Despite these precautions, no system is 100% secure. We encourage you to take steps to protect your own information, such as using strong passwords and keeping your login credentials confidential.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Authorized healthcare providers are involved in your care.
- Third-party service providers who assist us in operating our website or delivering services (e.g., secure chat providers), under strict confidentiality agreements.
- Government or regulatory authorities, if required by law or to comply with legal processes.
5. Your Rights
You have the following rights regarding your information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
- Communication Preferences: Opt out of receiving marketing or non-essential communications.
To exercise these rights, please contact us.
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and collect non-personal information for analytics. You can adjust your browser settings to disable cookies, though some features of the site may not function properly.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from minors without appropriate authorization.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date revised accordingly. Please review this policy periodically for updates.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:
Breathe 360 Integrative Medicine Consultants
1400 Peoples Plz Ste 124, Newark DE 19702
Phone: 443-499-4005
